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Getting Started User Guide Reporting Alerts Messages FAQ Contact Support

Getting Started

Welcome to Storm Spotter Communications (SSC)! This guide will help you get started with using our platform.

Account Setup

  1. Register for an account using the registration form
  2. Verify your email address
  3. Complete your profile information
  4. Review and accept the terms of service

Basic Navigation

  • Dashboard: Your main control center
  • Reports: Submit and view weather reports
  • Alerts: View and manage alerts
  • Messages: Communicate with other users
  • Profile: Manage your account settings

User Guide

Dashboard

The dashboard provides an overview of:

  • Active weather alerts in your area
  • Recent reports from other spotters
  • Your recent activity
  • Quick access to common functions

Profile Management

Keep your profile up to date with:

  • Contact information
  • Location preferences
  • Notification settings
  • Account security settings

Reporting

Submitting Reports

  1. Click "New Report" on the Reports page
  2. Select the type of weather event
  3. Enter the location and time
  4. Add details and any relevant photos
  5. Submit the report

Report Types

  • Severe Weather: Tornadoes, severe thunderstorms, etc.
  • Flooding: Flash floods, river flooding, etc.
  • Winter Weather: Snow, ice, blizzards, etc.
  • Other: Unusual weather events

Alerts

Understanding Alerts

Alerts are categorized by:

  • Severity: Warning, Watch, Advisory
  • Type: Weather event type
  • Location: Affected areas
  • Time: Duration and timing

Alert Notifications

You can receive alerts via:

  • Email notifications
  • In-app notifications
  • SMS messages (optional)

Messages

Communication Features

  • Send private messages to other users
  • Receive notifications for new messages
  • Organize messages in folders
  • Search message history

Best Practices

  • Keep messages professional and relevant
  • Include clear subject lines
  • Respond promptly to important messages
  • Use appropriate language and tone

Frequently Asked Questions

Click the "Forgot Password" link on the login page. Enter your email address and follow the instructions sent to your email.

Go to your profile settings and click "Edit Location". You can enter your coordinates or use the map to select your location.

Use the "Report Issue" form in the help section or contact support directly. Please include as much detail as possible about the issue.

Contact Support

Need additional help? Contact our support team:

  • Email: support@ssc.dpwaw.com
  • Phone: (555) 123-4567
  • Hours: Monday-Friday, 9am-5pm EST